Real projects. Measurable results.

Explore how we've helped businesses across industries streamline operations, improve visibility and accelerate growth.

Featured case study

End-to-end Zoho automation for an AI-powered vending network

Vendera Technologies needed distributor agreements, commission calculations and payments to run from a single CRM deal. We connected Zoho CRM, Books, Sign and Writer with custom Deluge automation.

Zoho CRM
Zoho Books
Zoho Sign
Deluge

Read Case Study

80%Less manual entry

3×Faster agreements

100%Commission accuracy

14 wkTo go-live

Strategic partnerships

Partnering to transform businesses with Zoho

From AI-driven retail to regulated banking, organisations trust Cloud Universe to design, implement and scale their Zoho ecosystem.

Cloud Universevendera.ai

Zoho transformation partner

AI-powered smart retail & vending · India

Automating the complete customer and distributor journey on Zoho

A long-term partnership across Zoho CRM, Books, Sign, Writer, Bookings, Forms and Voice — automating everything from lead capture and demo bookings to distributor agreements, commission, invoicing and instalment tracking.

Zoho CRM
Zoho Books
Zoho Sign
Zoho Writer
Zoho Bookings
Deluge

80%less manual data entry

7 → 1steps from deal to invoice

Same dayagreement dispatch

Read the Vendera.ai case study

Cloud Universe I&M Bank logo

Bank Tanzania

Banking transformation partner

Banking & financial services · I&M Bank (T) Limited

Zoho CRM Plus for a unified customer experience in retail banking

A phased Zoho CRM Plus programme bringing customer service, sales and onboarding, marketing and retention, and analytics onto one secure platform — designed with the bank's retail banking, ICT, risk & compliance and operations teams.

Zoho CRM Plus
Zoho Desk
Zoho Campaigns
Zoho Analytics
Role-based access

360°unified customer view

3delivery phases with hypercare

4business units aligned

Read the I&M Bank case study

Portfolio

More client success stories

Luxe Retail Co.D2C fashion

Shopify and Zoho CRM sharing one customer profile

Orders, customer history and marketing triggers stay in sync between the storefront and the CRM, with no manual exports.

2.4×repeat purchase rate

38%fewer support tickets

Read case study

MidCo ManufacturingManufacturing

SAP S/4HANA rollout for a 600-seat manufacturer

Fourteen years of legacy ERP data migrated, with procurement, production planning and finance rebuilt around how the plants work.

26%procurement savings

9 moto go-live

Read case study

FinEdge NBFCFintech and lending

Zoho CRM for a field sales team issuing loans

A loan pipeline with geo-tagged field visits, automatic credit memos and KYC document collection.

4×pipeline visibility

55%faster loan approvals

Read case study

Chemtec ArabiaChemicals, Saudi Arabia

ZATCA Phase 2 invoicing connected to Zoho Books

A bilingual Arabic and English tax invoice system that meets Saudi e-invoicing rules and syncs to Zoho Books in real time.

100%ZATCA compliant

AR + ENbilingual invoices

Read case study

Proptech startupReal estate

WhatsApp enquiries routed straight into Zoho CRM

Inbound leads are assigned automatically, follow-ups run on their own, and site visits book themselves.

6 minaverage response time

3.1×site-visit conversion

Read case study

HomeDecor DirectHome goods ecommerce

Store migration with a wholesale portal built on top

Products, order history and customer accounts moved with zero downtime, plus a new B2B ordering portal.

0 hrsdowntime

41%faster pages

Read case study

B2B SaaS companySoftware

HubSpot Sales Hub with a deal-scoring model

A scoring model built on three years of deal history, so the sales team spends its week on the deals most likely to close.

28%higher win rate

2 wkto onboard the team

Read case study

EduTech startupEducation

Learning platform with live classes and subscriptions

A React and Node.js platform with class scheduling, video, progress tracking and Razorpay billing.

12k+students enrolled

99.4%uptime

Read case study

Logistics companyFleet operations

Invoices raised automatically when a trip ends

Zoho Books and Zoho Flow create the invoice on trip completion, chase payment by SMS and reconcile UPI receipts daily.

18 hrssaved each week

22%faster collections

Read case study

I&M Bank (T) LimitedBanking, Tanzania

Zoho CRM Plus for unified customer service, sales and marketing

A phased programme bringing service requests, product sales, onboarding, campaigns and analytics for retail banking onto one secure Zoho platform.

360°unified customer view

3phases with hypercare

Read case study

Testimonials

What our clients say

“We had tried to set up Zoho ourselves twice. Cloud Universe started with three days of process interviews and delivered a CRM our field reps genuinely use every day.”

SKSanjay KumarVP Sales, FinEdge NBFC

“The HubSpot lead-scoring model they built changed how our SDR team plans its week. Our win rate is up 28% in six months.”

RPRitika PatelHead of Revenue, B2B SaaS company

“They didn't just build what we asked for — they redesigned the workflow to be sustainable. When we added a new payment model mid-project, they extended the system in a day.”

HOHead of OperationsVendera Technologies

Want results like these?

Tell us what you're building. We'll scope it, plan it and deliver measurable results.

Get a Free Consultation Email Us