Serving clients across India, Africa, the Middle East & UK
Mon–Fri, 9:00–19:00 IST hello@cloud-universe.com
Cloud Universe
Zoho & Enterprise Experts India · Middle East · Africa · UK

Build a connected business with the right technology and talent

We implement CRM and ERP platforms, build websites, apps and online stores, and provide dedicated virtual teams — so you can scale faster with one accountable partner.

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  • Fixed-price proposals
  • Certified consultants
  • Reply within 1 business day
CRM & Automation
ZohoHubSpotSalesforce
ERP & Finance
SAPOracle
Web, Apps & Ecommerce
ShopifyReactWordPress
Virtual Teams
Developers · ERP · Tax · Marketing · Data
50+Projects delivered
30+Clients worldwide
5Countries served
4.8/5Client satisfaction

Trusted by leading brands across India, the Middle East and the UK

  • Choithrams
  • PhysicsWallah
  • Collegedunia
  • Onsurity
  • Chemtec
  • White & Co
  • Seen
  • Zalon
Strategic partnerships

Partnering to transform businesses with Zoho

From AI-driven retail to regulated banking, organisations trust Cloud Universe to design, implement and scale their Zoho ecosystem.

Cloud Universevendera.ai
Zoho transformation partner

AI-powered smart retail & vending · India

Automating the complete customer and distributor journey on Zoho

A long-term partnership across Zoho CRM, Books, Sign, Writer, Bookings, Forms and Voice — automating everything from lead capture and demo bookings to distributor agreements, commission, invoicing and instalment tracking.

  • Zoho CRM
  • Zoho Books
  • Zoho Sign
  • Zoho Writer
  • Zoho Bookings
  • Deluge
80%less manual data entry
7 → 1steps from deal to invoice
Same dayagreement dispatch
Read the Vendera.ai case study
Cloud Universe
Banking transformation partner

Banking & financial services · I&M Bank (T) Limited

Zoho CRM Plus for a unified customer experience in retail banking

A phased Zoho CRM Plus programme bringing customer service, sales and onboarding, marketing and retention, and analytics onto one secure platform — designed with the bank's retail banking, ICT, risk & compliance and operations teams.

  • Zoho CRM Plus
  • Zoho Desk
  • Zoho Campaigns
  • Zoho Analytics
  • Role-based access
360°unified customer view
3delivery phases with hypercare
4business units aligned
Read the I&M Bank case study
Our services

End-to-end technology services under one roof

From CRM and ERP to websites, apps and online stores — we plan, build and integrate the systems your business runs on.

CRM Solutions

Implementation, migration and automation on Zoho, HubSpot and Salesforce — configured around your actual sales process.

ZohoHubSpotSalesforce
Learn more

Enterprise Solutions

SAP S/4HANA, Oracle Fusion, Odoo and Zoho Books implementations with change management built in.

SAPOracleOdoo
Learn more

Website Development

High-performance corporate websites, CMS platforms and customer portals integrated with your CRM.

ReactWordPress
Learn more

App Development

Native and cross-platform mobile apps for iOS and Android, connected to your business systems.

Google CloudAWS
Learn more

Ecommerce Development

Shopify, WooCommerce and Magento stores integrated with your ERP, CRM, payments and fulfilment.

ShopifyWooCommerceMagento
Learn more

Integration & Automation

APIs, webhooks and workflow automation that connect every platform into a single source of truth.

  • REST APIs
  • Webhooks
  • Zoho Flow
Learn more
Virtual employees

Hire dedicated remote experts — ready in 48 hours

Pre-vetted professionals who work full-time for your business, in your time zone, managed by Cloud Universe. No recruitment hassle, no overheads.

Digital

  • Full-stack developers
  • UI/UX designers
  • QA engineers
Hire now

ERP & CRM

  • Zoho & Odoo consultants
  • SAP & Oracle experts
  • CRM administrators
Hire now

Consulting & Tax Audits

  • Chartered accountants
  • GST & VAT specialists
  • Audit associates
Hire now

Marketing

  • Performance marketers
  • SEO & content
  • Social media
Hire now

Data Warehousing

  • Data engineers
  • BI developers
  • SQL & Python analysts
Hire now
48 hrsto shortlisted profiles
Up to 60%lower cost than local hiring
Freereplacement guarantee
100%dedicated to your business
Hire Virtual Employees How It Works
Why Cloud Universe

A single partner for your entire technology stack

Most businesses juggle separate vendors for CRM, ERP, web and ecommerce. We bring it all together — so your systems share data and your teams stop re-entering it.

  • One accountable team

    Strategy, build, integration and support delivered by the same senior team — no subcontracting.

  • Fixed-price proposals

    Clear scope and a fixed quote before you sign. No hidden costs or surprise change orders.

  • Certified consultants

    Hands-on expertise across Zoho, HubSpot, Salesforce, SAP, Oracle and Shopify.

  • Post-launch support

    30 days of hypercare with every project, plus flexible support retainers afterwards.

60–80%Less manual data entry
4–8 weeksTypical CRM go-live
4.8 / 5Client satisfaction

Built around your business

Every engagement starts with a discovery workshop to map your real workflows before any platform is configured.

Featured case study

From seven manual steps to a single click

How we automated the deal-to-invoice process for Vendera Technologies across Zoho CRM, Books, Sign and Writer.

Before

Five tools, three people, up to a week

  1. Deal closed in Zoho CRM
  2. Commission calculated in spreadsheets
  3. Agreement drafted in Word
  4. Printed, signed and scanned
  5. Signed copy emailed back
  6. Customer re-entered in Zoho Books
  7. Invoice created manually
After

The sales rep clicks “Closed Won” — commission, agreement, e-signature and invoice follow automatically.

  • 80% reduction in manual data entry
  • Agreements dispatched same day instead of 5 days
  • Zero commission disputes
  • ~18 hours a week returned to finance
Read the Full Case Study
Our process

A proven delivery methodology

A clear five-stage process so you always know what's happening, what's next and what you'll receive.

  1. Step 01

    Discover

    We analyse your goals, workflows and system gaps to define the right strategy.

  2. Step 02

    Design

    Platform selection, data model and integration architecture, agreed before build.

  3. Step 03

    Build

    Configuration, custom development and automation, tested against real scenarios.

  4. Step 04

    Integrate

    APIs, ecommerce platforms and third-party apps connected into one system.

  5. Step 05

    Launch & Support

    Deployment, team training and ongoing optimisation after go-live.

Technology partners

Platforms we work with

We are platform-agnostic: we recommend what fits your business and budget, then implement it properly.

HubSpot
Zoho
Salesforce
SAP
Oracle
Shopify
WooCommerce
Magento
React
WordPress
Google Cloud
AWS
Industries

Trusted across industries

From regulated banking to fast-moving retail, we bring sector knowledge and proven Zoho and enterprise solutions to every engagement.

Banking & Financial Services

Customer 360, service desks, loan pipelines and compliant onboarding for banks, NBFCs and insurers.

Clients & projects
Explore

Retail, D2C & Ecommerce

Connected storefronts, customer profiles, loyalty and order automation across channels.

Clients & projects
Explore

Education & EdTech

Admissions pipelines, learner platforms, subscriptions and student communication.

Clients & projects
Explore

Manufacturing & Chemicals

ERP rollouts, procurement workflows and compliant invoicing for industrial businesses.

Clients & projects
Explore

Technology & Smart Retail

CRM automation, deal-to-invoice flows and partner management for tech companies.

Clients & projects
vendera.ai
Explore

Logistics, Real Estate & More

Trip-to-invoice automation, WhatsApp lead routing and site-visit booking.

Clients & projects
ProptechFleet operators
Explore
View All Industries
Case studies

Results that speak for themselves

View all case studies
Luxe Retail Co.D2C fashion

Shopify and Zoho CRM sharing one customer profile

Orders, customer history and marketing triggers stay in sync between the storefront and the CRM, with no manual exports.

2.4×repeat purchase rate
38%fewer support tickets
Read case study
FinEdge NBFCFintech and lending

Zoho CRM for a field sales team issuing loans

A loan pipeline with geo-tagged field visits, automatic credit memos and KYC document collection.

4×pipeline visibility
55%faster loan approvals
Read case study
MidCo ManufacturingManufacturing

SAP S/4HANA rollout for a 600-seat manufacturer

Fourteen years of legacy ERP data migrated, with procurement, production planning and finance rebuilt around how the plants work.

26%procurement savings
9 moto go-live
Read case study
Testimonials

What our clients say

“We had tried to set up Zoho ourselves twice. Cloud Universe started with three days of process interviews and delivered a CRM our field reps genuinely use every day.”
SKSanjay KumarVP Sales, FinEdge NBFC
“The HubSpot lead-scoring model they built changed how our SDR team plans its week. Our win rate is up 28% in six months.”
RPRitika PatelHead of Revenue, B2B SaaS company
“They didn't just build what we asked for — they redesigned the workflow to be sustainable. When we added a new payment model mid-project, they extended the system in a day.”
HOHead of OperationsVendera Technologies
Insights

Latest from our blog

View all articles
Zoho and automation12 Jun 2025 · 9 min read

Zoho Deluge: when to use functions, workflows or blueprints

Picking the wrong one gives you pipelines that break when a field is renamed. How we decide, with examples from client projects.

Read article
Shopify28 May 2025 · 7 min read

Shopify B2B: what the wholesale features do, and what they don't

Where the native features are enough, where you still need custom code, and when a headless storefront makes sense.

Read article
SAP15 Apr 2025 · 11 min read

S/4HANA migration: four things nobody warns you about

Custom code, master data quality, adoption, and the stabilisation phase nobody budgets for.

Read article
Get in touch

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  • 1. Send your enquiryTakes less than two minutes.
  • 2. Free 30-minute callWe understand your goals and systems.
  • 3. Written proposalScope, timeline and fixed price.
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